Can I return an item?

UNITED KINGDOM

We offer a refund or store credit for items returned within 30 days. This excludes outlet items (unless faulty).

For customers selecting a store credit for their item/s, a free shipping label is offered. For customers selecting a refund, £3.99 will be charged for a prepaid shipping label.

REST OF WORLD

For customers in Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Slovakia, Spain & Sweden selecting a store credit or refund for their item/s, a fee will be charged for a prepaid shipping label. This fee will depend on the country you are returning from and can be viewed in the returns portal.

All items should be returned in original, unworn condition with tags attached. That means items returned with makeup stains or sweat patches from those HIIT sessions will not be accepted.

Need more info or to start a return?